Policy

Hair Raizin policy

Our Cancellation policy & How it works

  • If you are booked in with us for any service and you cancel within 24 hours of your appointment you will be charged 20% of your total bill.
  • Failure to do so will result in no longer being able to book with us.
  • No shows are not tolerated therefore resulting in no further appointments being booked. Our stylists work back-to-back, clients are given a 15-minute grace period, if you do not call and let us know you are running late , your appointment will be canceled and a fee of 20% will be charged.

New Client policy & How it works

  • If you are a new customer looking to book in with us, we require you to come in for a consultation and patch test.
  • Once you have had your consultation, you and your stylist will agree on a date for your appointment.
  • To confirm your appointment you will need to pay a 20% deposit on the day of booking in. This is non-refundable however it will be transferable should you need to reschedule a minimum of 48 hours before.


Thank you
Hair Raizin